Alan Berkson

Director of Community Outreach

Alan Berkson

Seven years of remote work taught me how to be good at it, here’s how you can too

Seven years of remote work taught me how to be goo...

Working remotely has been a great for me and these tips have helped me work more effectively. Here's...
Seven customer engagement trends to watch for in 2020

Seven customer engagement trends to watch for in 2...

Effectively engaging with customers is simple, but it’s not easy. As your means of communications ...
Redefining customer relationships: Employees and customers going the extra mile

Redefining customer relationships: Employees and c...

We talk about business-to-business (B2B) and business-to-consumer (B2C) in terms of the relationship...
Four key trends to follow at Gartner Symposium 2017

Four key trends to follow at Gartner Symposium 201...

Gone are the days when IT departments would simply think, about new hardware and new software. In co...