Potterhead, serial-reader, and cinephile, addicted to eating cold oranges. When I am not busy loving my cats Thelma and Louise, I am writing. I also enjoy music, and occasional recluses.
Denver about 11 months ago
The art of driving ROI from customer engagement
Denver about 11 months ago
How to align your company to a customer-first appr...
Denver about 11 months ago
Why SaaS tools are important for end-to-end custom...
Denver about 12 months ago
How do you build a mobile-first customer experienc...
Denver about 12 months ago
What impact does customer experience have on your ...
Denver about 12 months ago
How to track customer engagement metrics
Denver about 12 months ago
How to measure returns on your investments in cust...
Denver about 12 months ago
Apologizing is an art form – how to placate ...
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