Ganapathi Ramanathan

When he's not talking about himself in third person, Ganapathi Ramanathan spends time watching Liverpool FC, re-watching Seinfeld, and irritating his three cats.

Ganapathi Ramanathan

I love you more than my dog – How to be a beloved company and provide great customer experience

I love you more than my dog – How to be a be...

In our CX Book Review series, we review books about great customer experiences, the people who shape...
How musician Derek Sivers built a multi-million dollar startup around customer experience

How musician Derek Sivers built a multi-million do...

When I got around to reading Derek Sivers' 80-page book Anything You Want, for our customer experien...
The Nordstrom Way- A Book Review

The Nordstrom Way- A Book Review

Since its inception as a humble shoe store in Seattle in 1901, Nordstrom has always been about creat...