Nicholas shaw

Nick Shaw has been Chief Revenue Officer (CRO) of Brightpearl, the number one retail-focused digital operations platform which encompasses sales and inventory management software, accounting, logistics, CRM and more, since July 2019 and is responsible for EMEA Sales, Global Marketing and Alliances. Before joining Brightpearl, Nick was GM and Vice President of the EMEA Consumer business at Symantec and was responsible for a $500m revenue business.

Nicholas shaw

7 Best practices for great customer service amid a pandemic

7 Best practices for great customer service amid a...

The pandemic has put pressure on customer service, both in terms of how we provide it and in the she...