Customer Engagement

5 tactics top founders are using to get new customers

5 tactics top founders are using to get new custom...

Nathan Latka, best-selling author and Refresh 20 keynote speaker, offers insights on tactics that te...
How Comensura leveraged automation and analytics for its new remote model

How Comensura leveraged automation and analytics f...

With over 35,000 agencies competing in a £39 billion market, speed can be a make-or-break factor fo...
How Compulink Technologies and Freshworks helped streamline IT support for higher education at USNY

How Compulink Technologies and Freshworks helped s...

Read how a Freshworks partner helped enhance student and faculty experience for a US college.
How Parcelhub shifted gears to keep pace with changing retail trends

How Parcelhub shifted gears to keep pace with chan...

As the Covid lockdowns ushered in drastic changes in buyer behavior, this company was able to stay a...
How Manchester FA is keeping grassroots football alive and kicking  

How Manchester FA is keeping grassroots football a...

Through the lockdown and the subsequent phased reopening, Manchester FA remained in touch with its c...
What SaaS can learn from the gaming industry

What SaaS can learn from the gaming industry

SaaS products can be made comfortable and fun to use for anyone by applying some interesting concept...
KisanHub and the making of India’s digital farmer

KisanHub and the making of India’s digital farme...

Farmville in the real world is a traditional farmer using an app to manage their crops as companies ...
Freshworks-PagerDuty integration brings peace of mind to the IT industry

Freshworks-PagerDuty integration brings peace of m...

Freshservice’s  PagerDuty integration ensures that every customer support ticket is attended to a...
Let’s CHAT about what makes Freshworks who we are

Let’s CHAT about what makes Freshworks who we ar...

A helpdesk software born in the cloud nearly a decade back is now a multi-product customer engagemen...
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