Feroze Jamal about 1 day ago. 7 min read KisanHub and the making of India’s digital farme... Farmville in the real world is a traditional farmer using an app to manage their crops as companies ...
Sheela Sakariya about 2 weeks ago. 2 min read Freshworks-PagerDuty integration brings peace of m... Freshservice’s PagerDuty integration ensures that every customer support ticket is attended to a...
Sanjay Gupta about 2 weeks ago. 6 min read Let’s CHAT about what makes Freshworks who we ar... A helpdesk software born in the cloud nearly a decade back is now a multi-product customer engagemen...
Sanjay Gupta about 3 weeks ago. 3 min read The essence of corporate culture and why it means ... There's a huge body of literature on why culture matters for organizations. Let's dig into some inte...
Team Freshworks about 1 month ago. 4 min read How Freddy Self-service is helping businesses sail... Supr Daily and Vedantu are among the forward-thinking companies using the power of Freddy artificial...
Feroze Jamal about 2 months ago. 5 min read StepOne: How a hurriedly rallied volunteers group ... Project StepOne, which is at the frontlines in India's battle against Covid-19, could well shine a p...
Naveen Mahadevan about 3 months ago. 5 min read Future-proof your customer support with a good dos... [The #Rebound series focuses on various aspects of business that need to be reimagined for a post-Co...
Bharani Vaitheesvaran about 3 months ago. 5 min read Customer Empathy may be a thing of the future The pandemic may be teaching salespersons a lesson they will hold on for a long time: empathize. Pos...
Sanjay Gupta about 7 months ago. 6 min read Will AI help companies deliver better CX in a mult... Customer experience (CX) may mean different things to different companies but it means only one thin...
