Freshworks Engineering

Building an app with a focus on observability

Building an app with a focus on observability

It's a no-brainer that your app needs to be hosted on the cloud. But what are the pitfalls while sca...
How we manage deployment with <br>Freshworks Cloud Platform

How we manage deployment with
Freshworks Cloud...

Take a peek into the thinking and implementation details of our deployment platform and how we lever...
How Freshworks solves customer problems

How Freshworks solves customer problems

When it comes to solving customer problems quickly, our support and engineering teams partner up to ...
How developers go Serverless on the Freshworks platform

How developers go Serverless on the Freshworks pla...

For software developers, the focus should be problem solving, not compute provisioning. That's how w...
One codebase, two experiences

One codebase, two experiences

This is the story of how we built the Freshworks Marketplace App Gallery and the app website from on...
Serving private content from S3 using CloudFront

Serving private content from S3 using CloudFront

What happens when Google's safe browsing feature marks your application’s core S3 bucket dangerous...
Debugging memory corruption in production Rails app using Mozilla rr

Debugging memory corruption in production Rails ap...

How we tackled the problem of memory corruption in our Freshdesk application with Mozilla rr
Four Action Mailer features you should know about

Four Action Mailer features you should know about

Action Mailer, which comes preloaded with Rails, is the default email library with tons of lesser kn...
Terraforming the EKS cluster

Terraforming the EKS cluster

Automating some workflows when setting up and managing AWS Elastic Kubernetes Service clusters can b...
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