Sanjay Gupta about 2 months ago. 4 min read Seasalt: Innovation and empathy win the day for th... Even as it continued its push for digital transformation and enabled WFH for employees, fashion reta...
Team Freshworks about 4 months ago. 4 min read How Freddy Self-service is helping businesses sail... Supr Daily and Vedantu are among the forward-thinking companies using the power of Freddy artificial...
Feroze Jamal about 5 months ago. 5 min read StepOne: How a hurriedly rallied volunteers group ... Project StepOne, which is at the frontlines in India's battle against Covid-19, could well shine a p...
Ritikesh G about 12 months ago. 6 min read How to support utf8 characters in a utf8 mysql tab... Freshworks’ IT service management tool Freshservice enables organizations to simplify IT operation...
Girish Mathrubootham about 1 year ago. 4 min read How to hire for customer support Managing people is hard and hiring people is even harder. You can’t hire someone based on just the...
Anand Vaidyanathan Ramamoorthi about 1 year ago. 7 min read Freshwave – The Freshworks way of working Freshworks (formerly Freshdesk) was launched in 2010 by a small six-member team that built and launc...
Anand Nambiar about 1 year ago. 6 min read How Freshworks is scaling inbound marketing in Eur... For growing SaaS startups across the world, the US is probably the first market where they find thei...
Mandar Bothara about 1 year ago. 4 min read How to build an affiliate marketing program At Freshworks, we constantly experiment with our products and processes. The marketing function, i...
Raja Vinoth about 1 year ago. 7 min read Freshworks’ practices on tackling spam When Freshworks was founded, we had only one product–Freshdesk, our customer support helpdesk. The...
