Aishwarya Hariharan on December 2, 2020. 3 min read Elsevier Tech cuts report generation time to less ... Scientific info provider Elsevier switched from tedious processes and time-consuming Excel to the us...
Sanjay Gupta on September 8, 2020. 4 min read Seasalt: Innovation and empathy win the day for th... Even as it continued its push for digital transformation and enabled WFH for employees, fashion reta...
Team Freshworks on July 8, 2020. 4 min read How Freddy Self-service is helping businesses sail... Supr Daily and Vedantu are among the forward-thinking companies using the power of Freddy artificial...
Feroze Jamal on June 3, 2020. 5 min read StepOne: How a hurriedly rallied volunteers group ... Project StepOne, which is at the frontlines in India's battle against Covid-19, could well shine a p...
Ritikesh G on November 15, 2019. 6 min read How to support utf8 characters in a utf8 mysql tab... Freshworks’ IT service management tool Freshservice enables organizations to simplify IT operation...
Anand Vaidyanathan Ramamoorthi on September 19, 2019. 7 min read Freshwave – The Freshworks way of working Freshworks (formerly Freshdesk) was launched in 2010 by a small six-member team that built and launc...
Anand Nambiar on September 10, 2019. 6 min read How Freshworks is scaling inbound marketing in Eur... For growing SaaS startups across the world, the US is probably the first market where they find thei...
Mandar Bothara on July 8, 2019. 4 min read How to build an affiliate marketing program At Freshworks, we constantly experiment with our products and processes. The marketing function, i...
Raja Vinoth on May 27, 2019. 7 min read Freshworks’ practices on tackling spam When Freshworks was founded, we had only one product–Freshdesk, our customer support helpdesk. The...