Team Freshworks on August 18, 2021. 3 min read Staying one move ahead with product-led growth at ... Freshworks CRO Jose Morales discusses the keys to a winning Go-to-Market organization and the critic...
Team Freshworks on August 6, 2021. 4 min read Scale like Silicon Valley, build like India The Freshworks CEO describes the opportunity in Silicon Valley-scaling for a company with Indian roo...
Satwik Hebbar on April 21, 2021. 7 min read Building ace engineering teams is a matter of cult... Building teams that deliver the best boils down to every individual contributor, and how deeply they...
Prasad Ramakrishnan on April 5, 2021. 6 min read Shifting security left, one step at a time In the post-pandemic world where the Internet has truly become a global village, information securit...
vinod chandramouli on March 18, 2021. 6 min read Navigating the curious world of sales in an experi... For Vinod Chandramouli (Senior Director of Sales at Freshworks), navigating the world of sales invol...
daniel breston on March 1, 2021. 5 min read Why IT automation is key to digital transformation February 2020: remember the date because this was when the world finally agreed that the only way to...
Sampriti S. Roy on October 7, 2020. 5 min read The evolution of CX from products to experiences Bolstered with automation and quick access to knowledge, the evolution of CX involves minimizing the...
Jos Creese on October 5, 2020. 5 min read Rethinking Council Customer Service Local authorities are redefining customer services from being ‘service-led’ to being ‘customer...
Arun Pattabhiraman on August 24, 2020. 6 min read The Pandemic Playbook for B2B tech marketers Now more than ever, marketers need to revisit their business strategy, build lasting relationships w...
