Prasad Ramakrishnan on April 5, 2021. 6 min read Shifting security left, one step at a time In the post-pandemic world where the Internet has truly become a global village, information securit...
vinod chandramouli on March 18, 2021. 6 min read Navigating the curious world of sales in an experi... For Vinod Chandramouli (Senior Director of Sales at Freshworks), navigating the world of sales invol...
daniel breston on March 1, 2021. 5 min read Why IT automation is key to digital transformation February 2020: remember the date because this was when the world finally agreed that the only way to...
Sampriti S. Roy on October 7, 2020. 5 min read The evolution of CX from products to experiences Bolstered with automation and quick access to knowledge, the evolution of CX involves minimizing the...
Jos Creese on October 5, 2020. 5 min read Rethinking Council Customer Service Local authorities are redefining customer services from being ‘service-led’ to being ‘customer...
Arun Pattabhiraman on August 24, 2020. 6 min read The Pandemic Playbook for B2B tech marketers Now more than ever, marketers need to revisit their business strategy, build lasting relationships w...
Bharani Vaitheesvaran on August 21, 2020. 9 min read The making of the product-tech backbone of a SaaS ... From guarding the mind space of developers against the harsh realities of a cash-strapped world to ...
Feroze Jamal on May 26, 2020. 5 min read Digital transformation and the ‘happiness quotie... [The #Rebound series focuses on various aspects of business that need to be reimagined for a post-Co...
Sanjay Gupta on May 5, 2020. 5 min read Preparing to rebound for a post-pandemic world [The #Rebound series focuses on various aspects of business that need to be reimagined for a post-Co...
