Thought Leadership

Day Zero for Freshworks

Day Zero for Freshworks

It’s day zero all over again for Freshworks as we start our public journey to build an iconic glob...
‘Two is better than one’: How Technology Partnerships bolster SaaS organizations

‘Two is better than one’: How Technology Partn...

Running on powerful product integrations, technology partnerships help SaaS companies reach more cus...
Staying one move ahead with product-led growth at Freshworks

Staying one move ahead with product-led growth at ...

Freshworks CRO Jose Morales discusses the keys to a winning Go-to-Market organization and the critic...
Scale like Silicon Valley, build like India

Scale like Silicon Valley, build like India

The Freshworks CEO describes the opportunity in Silicon Valley-scaling for a company with Indian roo...
Building ace engineering teams is a matter of culture

Building ace engineering teams is a matter of cult...

Building teams that deliver the best boils down to every individual contributor, and how deeply they...
Shifting security left, one step at a time

Shifting security left, one step at a time

In the post-pandemic world where the Internet has truly become a global village, information securit...
Navigating the curious world of sales in an experience economy

Navigating the curious world of sales in an experi...

For Vinod Chandramouli (Senior Director of Sales at Freshworks), navigating the world of sales invol...
Why IT automation is key to digital transformation

Why IT automation is key to digital transformation

February 2020: remember the date because this was when the world finally agreed that the only way to...
The evolution of CX from products to experiences

The evolution of CX from products to experiences

Bolstered with automation and quick access to knowledge, the evolution of CX involves minimizing the...
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