Team Freshworks on April 19, 2023. 5 min read The State of IT Service Management in 2023 The Great Software Reset is making businesses change the way they do business, relying more on autom...
Sanjay Gupta on January 30, 2023. 5 min read How the C-suite can navigate the intersection of A... A review of The Year in Tech 2023, which offers insights from Harvard Business Review for CXOs to na...
Team Freshworks on December 8, 2022. 5 min read CX Trends Report 2022: Looking back at a year̵... The CX trends report 2022 compiles mission-critical data from Freshdesk, Freshchat, and Freshworksâ€...
Prasad Ramakrishnan on April 11, 2022. 4 min read Stop the software bloat: slim down your SaaS Bloated software has left IT departments wasting time configuring, unconfiguring and extending pie...
Girish Mathrubootham on September 23, 2021. 3 min read Day Zero for Freshworks It’s day zero all over again for Freshworks as we start our public journey to build an iconic glob...
Scindia Balasingh on September 22, 2021. 5 min read ‘Two is better than one’: How Technology Partn... Running on powerful product integrations, technology partnerships help SaaS companies reach more cus...
Team Freshworks on August 18, 2021. 3 min read Staying one move ahead with product-led growth at ... Freshworks CRO Jose Morales discusses the keys to a winning Go-to-Market organization and the critic...
Team Freshworks on August 6, 2021. 4 min read Scale like Silicon Valley, build like India The Freshworks CEO describes the opportunity in Silicon Valley-scaling for a company with Indian roo...
Satwik Hebbar on April 21, 2021. 7 min read Building ace engineering teams is a matter of cult... Building teams that deliver the best boils down to every individual contributor, and how deeply they...
