Snigdha Vittaldev on February 17, 2022. 2 min read Freshworks receives 10 awards and is a 2022 Best S... Freshworks has won 10 awards in G2's curated Best Software list based on authenticated customer revi...
Abhishek Iyer on January 19, 2021. 4 min read 6 Non-obvious CX Trends That Will Dominate Retail ... 2020 taught us that predicting the future can be a risky business. But that’s not stopping people ...
Team Freshworks on July 8, 2020. 4 min read How Freddy Self-service is helping businesses sail... Supr Daily and Vedantu are among the forward-thinking companies using the power of Freddy artificial...
Feroze Jamal on May 26, 2020. 5 min read Digital transformation and the ‘happiness quotie... [The #Rebound series focuses on various aspects of business that need to be reimagined for a post-Co...
Bharani Vaitheesvaran on May 11, 2020. 5 min read Customer Empathy may be a thing of the future The pandemic may be teaching salespersons a lesson they will hold on for a long time: empathize. Pos...
Sanjay Gupta on January 6, 2020. 6 min read Will AI help companies deliver better CX in a mult... Customer experience (CX) may mean different things to different companies but it means only one thin...