Rédaction France on August 18, 2021. 3 min read La force de l’humain dans la culture d’ent... Stéphanie Waillie Si vous avez fait une école de management ces dix dernières années, alo...
Editorial UK on June 30, 2021. 4 min read How to get leaders to understand the culture and a... Ah, the good old days! As a leader that benefits from technology, you remember the days of: The hour...
Team Freshworks on June 16, 2021. 2 min read Freshworks Update Regarding Codecov Incident As soon as we learnt of the impact of the Codecov security event on our GitHub repository, our Fresh...
Editorial UK on June 2, 2021. 4 min read Fix the Rift: How to Achieve Better Alignment Betw... Sales and marketing share the same goal of driving business growth, so why do they continuously fail...
Editorial UK on June 2, 2021. 4 min read The Importance of CIOs on The Success of a CX Proj... The connection between customer experience and IT solutions is growing by the day. The huge demand f...
Editorial UK on April 23, 2021. 9 min read Digital Transformation Challenges in the Public Se... Over the past decade, all public services have faced digital transformation challenges and developed...
Editorial UK on April 16, 2021. 6 min read Freshworks Shares 7 Tips to Improve Lead Managemen... The purpose of Customer Relationship Management (CRM) is to improve your relationships with clients ...
Editorial UK on April 2, 2021. 6 min read How Can Using AI in Customer Service Help Your Bra... AI (Artificial Intelligence) in customer service is making a fundamental difference to businesses. I...
Editorial UK on April 2, 2021. 6 min read How BrewDog Successfully Delivered a Customer-Cent... The global pandemic has changed the face of e-commerce and customer journeys. As expectations shifte...
