Bharani Vaitheesvaran about 2 days ago. 4 min read How bots bring home the bacon for customer support Modern-day tech like AI is the spearhead of differentiation for the food industry today. Bots do ref...
Bindiya Surya about 3 weeks ago. 7 min read Satwik Hebbar is proof passion binds life and work... Of all that has made Satwik Hebbar what he is, he is particularly proud of one thing—helping young...
Samuel Madireddy about 6 months ago. 8 min read Terraforming the EKS cluster Automating some workflows when setting up and managing AWS Elastic Kubernetes Service clusters can b...
Yuvanesh Palanisamy about 6 months ago. 6 min read Delivering delight and tracking it by the millisec... The codebase of Freshdesk has grown by leaps and bounds for about a decade. How do we ensure that it...
Bala Kumar about 6 months ago. 8 min read Scaling the Freshdesk web app for high Availabilit... [Graduating from startup to scaleup means having to constantly evolve your applications to keep pace...
Bharani Vaitheesvaran about 7 months ago. 7 min read What pictionary, trivia, and some banter can do fo... Employees at Freshworks have begun to unwind over video conferences -- with doses of fun and chatter...
Ritikesh G about 7 months ago. 5 min read Quick hacks to lighten your database loads with mi... Our goal was simple: reduce the load on our database and achieve faster access to frequently read da...
Ritikesh G about 7 months ago. 5 min read Optimizing cache with MemoizeUntil Can there be an optimization technique to reduce network calls to your cache store or database by gu...
Suvrat Hiran about 7 months ago. 5 min read An ML manager, a data scientist and a product engi... You can confidently navigate even the most complex of engineering projects involving multiple stream...
