Under the Hood

Terraforming the EKS cluster

Terraforming the EKS cluster

Automating some workflows when setting up and managing AWS Elastic Kubernetes Service clusters can b...
Delivering delight and tracking it by the millisecond

Delivering delight and tracking it by the millisec...

The codebase of Freshdesk has grown by leaps and bounds for about a decade. How do we ensure that it...
Scaling the Freshdesk web app for high Availability

Scaling the Freshdesk web app for high Availabilit...

[Graduating from startup to scaleup means having to constantly evolve your applications to keep pace...
What pictionary, trivia, and some banter can do for squads working remotely 

What pictionary, trivia, and some banter can do fo...

Employees at Freshworks have begun to unwind over video conferences -- with doses of fun and chatter...
Quick hacks to lighten your database loads with minimal code

Quick hacks to lighten your database loads with mi...

Our goal was simple: reduce the load on our database and achieve faster access to frequently read da...
Optimizing cache with MemoizeUntil

Optimizing cache with MemoizeUntil

Can there be an optimization technique to reduce network calls to your cache store or database by gu...
An ML manager, a data scientist and a product engineer get on a Zoom call…

An ML manager, a data scientist and a product engi...

You can confidently navigate even the most complex of engineering projects involving multiple stream...
How feature toggles allow us to experiment at scale

How feature toggles allow us to experiment at scal...

Churning out new features for our products as a scale-up meant having to experiment with rapid itera...
A Freshworks upskill program for developers <div/> to learn, build apps, and win rewards 

A Freshworks upskill program for developers
...

A no-cost learning program that offered developers a brilliant opportunity to upskill, come together...
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