Swati Sharma on July 1, 2019. 3 min read Send and receive SMSes in Freshworks CRM SMS is one of the most effective channels you can use to reach out to your customers. According to a...
Swati Sharma on March 21, 2019. 3 min read Build Custom Relationships with Lookup Fields Your business model is unique, so you need a CRM that supports the customizations you want to make t...
Swati Sharma on January 24, 2019. 2 min read Introducing Check-in Feature in Freshsales The most challenging task for any field sales rep is to update the CRM with all their visits during ...
Swati Sharma on January 18, 2019. 1 min read Introducing Voice Notes in Freshsales Mobile Apps If you’ve typed out notes after a long call or a meeting with your prospect, you know how frustrat...
Swati Sharma on November 22, 2018. 1 min read Freshworks CRM supports 12 languages We’re glad to announce that Freshworks CRM supports 12 languages. Let’s dive into the details. 1...
Swati Sharma on October 24, 2018. 2 min read Renaming Modules: Freshworks CRM Now Talks your Bu... With the adoption of SaaS tools in business crossing 50%, it is important that all these tools bring...
Swati Sharma on September 21, 2018. 2 min read Automatically qualify your leads using workflows At Freshsales, we always believe in improving your productivity as a sales rep, at every stage of th...
Swati Sharma on September 12, 2018. 2 min read Introducing email conversations in mobile apps (pl... Imagine you’re at an event. You’re striking up conversations with potential leads, hoping you ca...
Swati Sharma on May 9, 2018. 2 min read Product Update: Personalize Your Language in Fresh... In this week’s update, you can personalize your language in Freshsales, and share views with a...