George Szundi

Customer Success enthusiast and marketing manager for Freshsuccess by Freshworks.

George Szundi

Fundamentals of SaaS Customer Onboarding

Fundamentals of SaaS Customer Onboarding

“A successful onboarding paves the way to retention, renewal and even upsell in the future....
First 90 Days in Customer Success Management

First 90 Days in Customer Success Management

You’ve just become the founding member of the Customer Success team — congratulations! Your ...
Customer Health Scoring: A Practical Guide

Customer Health Scoring: A Practical Guide

Have you ever been blindsided by a customer cancellation request? It’s a sinking feeling that Cust...