The customer-for-life software suite
By Use Case
Purchase phone numbers for as low as $1/month
1) Call Recording charges of $0.003/min are applicable when you choose to record your calls
2) A charge of $0.005/min when supervisors and administrators choose to monitor/barge phone calls
3) A charge of $0.005/min when agents add other team members on conference calls
4) An additional charge of $0.005/min is applicable when agents choose to attend calls on their SIP phones.
5) An additional charge of $0.004/min is applicable when you choose to transcribe your voicemails.
“We are happier and experience less stress. If we are on a break, we can put ourselves on offline, and the caller gets to hear a professional message where we point them to our help center (Freshdesk). Handling calls is now way more professional than when we picked up the calls using our own mobile phones.”
“In general, the impact has been positive from the point of view of our management, it has allowed us to have greater visibility, manage costs and know how much we pay for our efforts, thus helping us define our business model and adapt to everyday needs of our customers.”
“We have been using Freshcaller for over a year now and are very pleased with the software. Freshcaller helps me manage and oversee my staff through the live dashboard and analytics. I like that Freshdesk and Freshchat and Freshsales all work seamlessly together with Freshcaller.”
Hassle-free cloud telephony that you can use right away
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