For your customers
For your employees
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
By Use Case
Increase agent productivity by using all the features with a small additional charge
“We are happier and experience less stress. If we are on a break, we can put ourselves on offline, and the caller gets to hear a professional message where we point them to our help center (Freshdesk). Handling calls is now way more professional than when we picked up the calls using our own mobile phones.”
“In general, the impact has been positive from the point of view of our management, it has allowed us to have greater visibility, manage costs and know how much we pay for our efforts, thus helping us define our business model and adapt to everyday needs of our customers.”
“We have been using Freshdesk Contact Center (formerly Freshcaller) for over a year now and are very pleased with the software. It helps me manage and oversee my staff through the live dashboard and analytics.”
Hassle-free cloud telephony that you can use right away
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