Shibin Joseph

If I'm not busy hiding behind a book, I'm out looking for the next best coffee.

Shibin Joseph

How to improve customer experience by aligning sales and support

How to improve customer experience by aligning sal...

80% of a company’s future revenue will come from 20% of its existing customers. (Gartner) That’s...
How to Boost Collaboration with Teams in Freshsales

How to Boost Collaboration with Teams in Freshsale...

As a team, managers and salespeople collaborate regularly to stay updated on the team’s progress o...
10 ways to get better at sales negotiations

10 ways to get better at sales negotiations

As the latest addition to the courses on Freshworks Academy, here’s a video where we share tips to...
Take Your Business Global with a CRM that Speaks Your Everyday Language

Take Your Business Global with a CRM that Speaks Y...

Businesses around the world are scaling rampantly, winning customers, and conquering territories. Yo...
How to Amplify Your Sales Engagement with Sales Campaigns in Freshsales

How to Amplify Your Sales Engagement with Sales Ca...

Can you guess which marketing method has the best ROI? No, it’s not social media. Email marketing ...
9 Workflows to Automate your Sales Process from Lead to Deal

9 Workflows to Automate your Sales Process from Le...

A salesperson’s day is split into many tasks that can be broadly categorized as revenue-generating...
Freshsales-Freshcaller Integration: Build This Friendship for Better Sales Calls

Freshsales-Freshcaller Integration: Build This Fri...

92% of all customer interactions happen over the phone. That explains why sales calls are an importa...
How to Generate Leads from Website Visitors using Web Forms

How to Generate Leads from Website Visitors using ...

Lead generation is almost always the first step in the sales process. And the easiest way to generat...
3 Ways to Improve your Lead Conversions using Freshsales

3 Ways to Improve your Lead Conversions using Fres...

As a salesperson, nothing makes you happier than hot, ready-to-buy leads who you can potentially con...
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