Swati Sharma

Product Manager for Freshsales

Swati Sharma

New: Send and receive SMSes in Freshsales

New: Send and receive SMSes in Freshsales

SMS is one of the most effective channels you can use to reach out to your customers. According to a...
Build Custom Relationships with Lookup Fields

Build Custom Relationships with Lookup Fields

Your business model is unique, so you need a CRM that supports the customizations you want to make t...
Introducing Check-in Feature in Freshsales

Introducing Check-in Feature in Freshsales

The most challenging task for any field sales rep is to update the CRM with all their visits during ...
Introducing Voice Notes in Freshsales Mobile Apps

Introducing Voice Notes in Freshsales Mobile Apps

If you’ve typed out notes after a long call or a meeting with your prospect, you know how frustrat...
Freshsales Adds 17 New Languages, Includes Right-to-Left Support

Freshsales Adds 17 New Languages, Includes Right-t...

We’re glad to announce that Freshsales now speaks 17 more languages, including Arabic, Indonesian,...
Renaming Modules: Freshsales Now Talks your Business Language

Renaming Modules: Freshsales Now Talks your Busine...

With the adoption of SaaS tools in business crossing 50%, it is important that all these tools bring...
Automatically qualify your leads using workflows

Automatically qualify your leads using workflows

At Freshsales, we always believe in improving your productivity as a sales rep, at every stage of th...
Introducing email conversations in mobile apps (plus a note about iPad support)

Introducing email conversations in mobile apps (pl...

Imagine you’re at an event. You’re striking up conversations with potential leads, hoping you ca...
Product Update: Personalize Your Language in Freshsales and More

Product Update: Personalize Your Language in Fresh...

In this week’s update, you can personalize your language in Freshsales, and share views with a...
Load More