Introducing Freshchat marketplace – the icing on our birthday cake!

Daniel Rajan 3 min read

Light up the candles, ‘cause we’ve turned two! As part of the celebrations, we’ve launched an app store that helps your team be more productive and streamline workflows with Freshchat. Just over 12 years ago, Steve Jobs revealed the first iPhone to the world. And it was game changing. The iPhone changed the way…

Syed Balkhi about 3 months ago. 6 min read

6 ways to boost e-commerce sales this year

The entire point of an e-commerce store is to make sales and boost revenue. If you aren’t meeting ...

Daniel Rajan about 3 months ago. 4 min read

Announcing Freshchat’s Away Experience – s...

(Spoiler alert! It’s not by turning off your chat widget) Today, we’re announcing a bette...

Manish Nepal about 4 months ago. 9 min read

7 reasons why your customer engagement is sufferin...

Customer engagement in an age of fleeting loyalty Running a business can be very tricky in today’s...

Maggie Michelle about 5 months ago. 3 min read

How sentiment analysis can strengthen a customer s...

The boom of big data is not showing any signs of slowing down. And with over half of North American...

Manish Nepal about 5 months ago. 7 min read

How to use Facebook Messenger to grow your busines...

In 2018, HappySocks — a Swedish online retailer of socks — was looking for new ways to boost the...

Divya Murugesan about 5 months ago. 7 min read

The only guide to LinkedIn Marketing you’ll ever...

Dennis Brown is a podcaster, an author, and a serial entrepreneur who is a LinkedIn evangelist and c...

Manish Nepal about 5 months ago. 5 min read

How to leverage the power of WhatsApp for your cus...

While you may be looking at new ways to bolster your customer service, there is a quiet storm brewin...

Lesley Vos about 6 months ago. 7 min read

How to grow emotional intelligence of your support...

Here’s something we can both agree on: The marketplace is hyper-competitive now. Brands stru...

Manish Nepal about 6 months ago. 8 min read

5 sales pitch examples to get your foot in the cus...

caAll the sales pitch examples that we are going to go through in this post prove one thing—words ...