WhatsApp click to chat blog banner - Freshchat

How to Create and Use WhatsApp’s Click-to-Chat Link

Saurav Singh 6 min read

Customers generally dislike waiting for an email reply or being kept on hold when they reach out to a business. And this is the reason why customers are always looking for the easiest and fastest way to contact them. In today’s world of instant gratification, WhatsApp is becoming customers’ best friend to get in touch…

Aashika Suresh about 2 days ago. 5 min read

Name the Bot: Best Practices While Choosing Your B...

Think back to your time as a kid. Everything you had an attachment to probably had a name, from your...

Meeta Sharma about 1 week ago. 6 min read

Top WhatsApp Statistics Every Business and Markete...

At a glance: As per the latest WhatsApp statistics, more than 5 million businesses are actively conn...

Aashika Suresh about 1 week ago. 8 min read

How to Design a Conversational Interface to Boost ...

A customer logs onto your website and wants to search for a product’s availability in their area o...

Aashika Suresh about 2 weeks ago. 6 min read

The Bot World: A Marketer’s Guide to Chatbots

“Knock. Knock.” “Who’s there?” “Bot.” “Bot, who?” “Hello! What may I do for you?...

Vishnu Prassad about 2 weeks ago. 7 min read

A guide for implementing WhatsApp’s Business API...

After countries across the globe were locked down due to Covid, banking was one of those essential b...

Aashika Suresh about 3 weeks ago. 5 min read

The Right Way to Implement Effective Proactive Cus...

Businesses thrive in long-term relationships. It is common knowledge that retaining a customer is no...

Aashika Suresh about 3 weeks ago. 6 min read

The Role of Live Chat Agents in Your Business

An industry may have multiple players competing for market share, but the ones most likely to come o...

Aashika Suresh about 4 weeks ago. 7 min read

How to Boost Customer Engagement with Effective Ch...

It’s the year 2020 and people are used to instant-everything, from coffee and communication to sho...

Aysha Shereen about 1 month ago. 8 min read

What is Chat Marketing and the Tools to Help You G...

Customers are bombarded with numerous marketing and sales messages every single day. But not all mes...