Customer Service Chat

Eight Advantages of Customer Service Chat and How You Can Make Full Use of it

7 min read

In the digital age, customer behavior has changed rapidly, and companies have been scrambling to keep up. The channels that customers use to reach out to brands are no longer the same. From conventional mediums like phone and email, there’s been a shift to channels such as social media that offers public accountability and chat…

How Chatbots are Revolutionising Customer Service

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