The customer engagement master plan to convert free users into happy, paying customers

Divya Murugesan about 2 days ago

What a great year 2018 has been! In one corner of the world, while people were busy being obsessed with “Black Panther”, “Election Results”, “Megan Markle”, “Mac Miller”, and “Altered Carbon”—the most trending online searches of 2018, marketers and business hustlers were quite indulged in searching for queries related to ‘customer engagement’. Some of us…

Divya Murugesan about 2 weeks ago

A brand that listens is a brand that wins. A ‘Fo...

Manish Nepal about 3 weeks ago

Customer retention is 5X cheaper than new acquisit...

Manish Nepal about 4 weeks ago

Decoding the brutal truth about selling with maver...

Divya Murugesan about 4 weeks ago

I spent 30 days observing the trend ‘personaliza...

Abinaya Sivaguru about 1 month ago

E-commerce in the experience economy – How V...

Manish Nepal about 1 month ago

Freshchat’s 2018 marketing misfires: A case agai...

Divya Murugesan about 1 month ago

Chatbot, experiential commerce, and bumper ads—T...

Yaagneshwaran Ganesh about 1 month ago

Cyber Monday time! Can chat tools empower ecommerc...

Shruti Khaitan about 2 months ago

Breaking down customer acquisition: Lessons in sea...