How to Boost Customer Engagement with Effective Chat Triggers

Aashika Suresh 7 min read

It’s the year 2020 and people are used to instant-everything, from coffee and communication to shopping and customer service. A business that is unable to satisfy this need for speed among its customers is bound to lose out. For instance, did you know that 53% of customers may ditch an online purchase if they cannot…

Aysha Shereen about 1 week ago. 8 min read

What is Chat Marketing and the Tools to Help You G...

Customers are bombarded with numerous marketing and sales messages every single day. But not all mes...

Saurav Singh about 2 weeks ago. 8 min read

WhatsApp Marketing Made Simple: A Beginner’s Gui...

The best marketing doesn’t feel like marketing. — Tom Fishburne, Founder & CEO, M...

Vishnu Prassad about 1 month ago. 5 min read

Increase your revenue with Freshchat’s WhatsApp ...

With reduced footfall in stores, your organization is undergoing a rapid digital transformation. You...

Saurav Singh about 1 month ago. 5 min read

How to Use WhatsApp Automation for your Business?

Have you ever lost a customer because you couldn’t respond to them in time? This kind of loss is a...

Aashika Suresh about 1 month ago. 6 min read

How to Generate Leads with Live Chat: A Guide

Your business can have a strong online presence, high website traffic, and impressive click-throughs...

Shrivarshini Somasekhar about 2 months ago. 6 min read

Definitive guide to winning customers with proacti...

Proactive Chat vs. Reactive Chat. Did you know that on average only 2% of website visitors turn into...

Saurav Singh about 2 months ago. 7 min read

How to Build a WhatsApp Bot in 6 Simple Steps

What is your go-to channel to reach out to a business – email, call, or real-time messaging ...

Vishnu Prassad about 2 months ago. 7 min read

Build your eCommerce store on WhatsApp with Freshc...

As countries started locking down to curb the movement of COVID-19, brick and mortar shops across th...

Saurav Singh about 3 months ago. 8 min read

How to Use WhatsApp for Business – A Step b...

4 billion people in the world have a smartphone. Out of that, 2 billion people use Whatsapp and 68% ...