Freshchat marketplace

Introducing Freshchat marketplace – the icing on our birthday cake!

3 min read

Light up the candles, ‘cause we’ve turned two! As part of the celebrations, we’ve launched an app store that helps your team be more productive and streamline workflows with Freshchat.   Just over 12 years ago, Steve Jobs revealed the first iPhone to the world. And it was game changing. The iPhone changed the way…

6 ways to boost e-commerce sales this year

6 ways to boost e-commerce sales this year

The entire point of an e-commerce store is to make sales and boost revenue. If you aren’t meeting ...
Announcing Freshchat’s Away Experience – set the right expectations with customers while you are away

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7 reasons why your customer engagement is suffering (and how to improve it)

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Customer engagement in an age of fleeting loyalty Running a business can be very tricky in today’s...
How sentiment analysis can strengthen a customer support workforce

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The boom of big data is not showing any signs of slowing down. And with over half of North American...
How to use Facebook Messenger to grow your business

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In 2018, HappySocks — a Swedish online retailer of socks — was looking for new ways to boost the...
The only guide to LinkedIn Marketing you’ll ever need!

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How to leverage the power of WhatsApp for your customer service

How to leverage the power of WhatsApp for your cus...

While you may be looking at new ways to bolster your customer service, there is a quiet storm brewin...
How to grow emotional intelligence of your support team for better communication in live chats

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Here’s something we can both agree on:  The marketplace is hyper-competitive now. Brands stru...
5 sales pitch examples to get your foot in the customers’ doors

5 sales pitch examples to get your foot in the cus...

caAll the sales pitch examples that we are going to go through in this post prove one thing—words ...
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