What is customer engagement? The science and art of engaging with your customers
Divya Murugesan about 1 min ago
Customer engagement is the art of involving the product/brand in your customer’s journey (empathetic conversations) and the science of involving your customers in the product’s journey (user interaction). We live in a world where there is unity in opposites. Yin and yang, positive and negative, hot and cold, success and failure, science and art—these opposites…
