Announcing Freshchat’s Away Experience – set the right expectations with customers while you are away

about 1 day ago

(Spoiler alert! It’s not by turning off your chat widget)   Today, we’re announcing a better way to help you manage conversations that happen outside of your business hours.  Here’s what led us to build this new Away Experience for you and your customers. There’s so much talk about how businesses need to be available…

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