Personalized Service is What Your Customers Want

Shrivarshini Somasekhar on October 26, 2021. 5 min read

What do you think your customers want? Is it high-quality products and services? Or maybe it’s efficiency? Probably both. But that’s not all. They want to be heard. They want to matter. They want you to listen. Genuinely listening to your customers is what sets you apart from your competition. This is where personalized service…

Shrivarshini Somasekhar on September 27, 2021. 6 min read

How to Expand and Diversify Your Digital Engagemen...

A smart company goes to its customers rather than waiting for them to come to it. To do that, you ne...

Shrivarshini Somasekhar on September 27, 2021. 5 min read

How to Perfect Your Customer Service Voice

Finding the right tone of voice to use with your customers is a challenge faced by every business. G...

Shrivarshini Somasekhar on August 26, 2021. 5 min read

Healthcare Chatbots In Expanding Automatic Care

The future of healthcare looks promising as technology looks to enable a whole new era of automation...

Shrivarshini Somasekhar on August 26, 2021. 5 min read

The Dangers of Underestimating The Value Of Existi...

Too many businesses fall into the trap of thinking that it is only new customers that drive growth a...

Shrivarshini Somasekhar on August 26, 2021. 7 min read

How To Turn An Irate Customer Into A Happy One

Some customers just want to complain, even when things are going their way. Others are generally mil...

Shrivarshini Somasekhar on August 26, 2021. 5 min read

How To Build Your Business With A Customer-Centric...

Is customer satisfaction at the core of your company’s operations, or are you more focused on keep...

Saurav Singh on August 25, 2021. 8 min read

How to use Facebook Messenger for Customer Service

Customer service is at the heart of every business. It helps foster a loyal following, generates new...

Aysha Shereen on August 16, 2021. 6 min read

15+ Live Chat Statistics You Should Know in 2021

Adopting live chat for your business is one of the most impactful moves you can make as a company to...

Saurav Singh on July 30, 2021. 7 min read

How to Build a LINE Chatbot without Coding

LINE Messenger is increasingly becoming one of the most popular messaging apps across Asia. There ar...