Aashika Suresh about 2 weeks ago. 7 min read What Is Customer Self-Service? 4 Scenarios That Ca... A need for customer self-service Despite living in the age of quick tech, if the business’s custom...
Aashika Suresh about 3 weeks ago. 7 min read How to Build Customer Focus Into Your Business Str... What is Customer Focus? Customer focus is a philosophy that puts customer needs at the heart of all ...
Aashika Suresh about 4 weeks ago. 6 min read Returning Customers And Their Hidden Benefits to Y... Two customers walk into your store: one is visiting for the first time, and the other is a regular. ...
Aashika Suresh about 1 month ago. 9 min read Customer Engagement Metrics You Should Track Now Today’s businesses have a plethora of digital tools at their disposal to attract customers, from b...
Aashika Suresh about 1 month ago. 7 min read Customer Orientation – A Guide to Your Custo... “Strive not to be a success, but rather to be of value.” – Albert Einstein. Think of every suc...
Aashika Suresh about 2 months ago. 6 min read Groundbreaking Sales Messages to Get New Customers... In business, there is often a debate around whether sales and in turn sales messaging, is an art or ...
Aashika Suresh about 2 months ago. 9 min read Tips to Boost Live Chat Sales and Increase Convers... Why you need to leverage chat sales: Over 63% of leaders expect a continued rise in contact center v...
Aashika Suresh about 3 months ago. 6 min read A Guide to a Winning Bot Strategy for Your Busines... For businesses looking to win at the digital automation game, chatbots are a non-negotiable part of ...
Aashika Suresh about 3 months ago. 6 min read The A to Z of Chatbot Design: How to Plan Your Cha... As human beings, when we encounter someone or something for the first time, we form an instant impre...
