About the author

Abinaya Sivaguru

Technical/Content Writer, Marketer at Freshchat. Perpetual book-smeller with a gypsy soul. Occasional artist. Exceptionally caffeine absorbent. Loves mountains, long drives, and photography.
Customer Support Holiday Edition – How to handle customer support with no support agents?
about 6 months ago

Customer Support Holiday Edition – How to ha...

E-commerce in the experience economy – How VA, AR and drone deliveries are shaping customer experience
about 7 months ago

E-commerce in the experience economy – How V...

How to handle a flood of customer complaints
about 8 months ago

How to handle a flood of customer complaints

Customer engagement: 7 strategies to get your happily-ever-after with customers
about 8 months ago

Customer engagement: 7 strategies to get your happ...

Boost your customer engagement game with Campaigns
about 8 months ago

Boost your customer engagement game with Campaigns

Customer support for the digital era
about 8 months ago

Customer support for the digital era

15+ live chat for business stats you will be surprised by
about 9 months ago

15+ live chat for business stats you will be surpr...

How social media predicted the rise of live chat for support
about 10 months ago

How social media predicted the rise of live chat f...

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