Divya Murugesan

An optimistic dreamer, novice techie and a spinner of tales. Travel inspires her and coffee wakes her up. She believes in altering perspectives, one story at a time.

Divya Murugesan

The only guide to LinkedIn Marketing you’ll ever need!

The only guide to LinkedIn Marketing you’ll ever...

Dennis Brown is a podcaster, an author, and a serial entrepreneur who is a LinkedIn evangelist and c...
Acquiring new customers: 5 step guide to find and attract new customers

Acquiring new customers: 5 step guide to find and ...

Anything new is fantastic. New challenges, new day, new customers — there is a sense of curiosity ...
How does live chat work? A deep dive into behind the scenes of deploying a live chat solution

How does live chat work? A deep dive into behind t...

I’m guessing you are here because you are considering investing in a live chat tool and you want t...
How to retain loyal customers: 5 learnings from industry experts to instantly earn customer loyalty

How to retain loyal customers: 5 learnings from in...

Retaining loyal customers is a hard day’s job, but a job that’s undoubtedly worth every bit. As ...
How to deal with angry customers? An actionable guide to handle angry customers and avoid churn

How to deal with angry customers? An actionable gu...

They are mean, rude, and totally unreasonable at times — angry customers give us chills and might ...
What is product marketing? 9 step recipe to help you understand product marketing and do it well

What is product marketing? 9 step recipe to help y...

Opening the aromatic spice box of product marketing, scraping down what really works, and presenting...
Guide to happy customers: 11 ways to make your customers insanely happy

Guide to happy customers: 11 ways to make your cus...

Let’s face it—everyone wants to have happy customers. ‘Customer happiness’ is the most used ...
All you need to know about welcome emails with a list of welcome email template examples that we love!

All you need to know about welcome emails with a l...

Welcome to this post! Pfft, before I get carried away and overdo the act of welcoming—my own way o...
What is customer engagement? The science and art of engaging with your customers  

What is customer engagement? The science and art o...

Customer engagement is the art of involving the product/brand in your customer’s journey (empathet...
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