Lesley Vos

Lesley is an author and ghostwriter, specializing in content creation and self-criticism. In love with words, coffee, and foxes. In the hope of mastering the art of proofreading before she hits "send."

Lesley Vos

How to grow emotional intelligence of your support team for better communication in live chats

How to grow emotional intelligence of your support...

Here’s something we can both agree on:  The marketplace is hyper-competitive now. Brands stru...