Manish Nepal

Marketer + Author + Ghost Writer. Fixing things with percussive maintenance since the '80s.

Manish Nepal

7 reasons why your customer engagement is suffering (and how to improve it)

7 reasons why your customer engagement is sufferin...

Customer engagement in an age of fleeting loyalty Running a business can be very tricky in today’s...
How to use Facebook Messenger to grow your business

How to use Facebook Messenger to grow your busines...

In 2018, HappySocks — a Swedish online retailer of socks — was looking for new ways to boost the...
How to leverage the power of WhatsApp for your customer service

How to leverage the power of WhatsApp for your cus...

While you may be looking at new ways to bolster your customer service, there is a quiet storm brewin...
5 sales pitch examples to get your foot in the customers’ doors

5 sales pitch examples to get your foot in the cus...

caAll the sales pitch examples that we are going to go through in this post prove one thing—words ...
8 great tips to make your abandoned cart emails awesome

8 great tips to make your abandoned cart emails aw...

Cart abandonments have become the bane of e-commerce businesses. In addition to costing e-tailers 2 ...
3 practical strategies to win back lost customers

3 practical strategies to win back lost customers

Winning back lost customers is as important as getting new customers for your business. In fact, sev...
5 product marketing interview questions to help you hire the right product marketer

5 product marketing interview questions to help yo...

Your product marketing strategy is business-critical to all aspects of your company. Having the righ...
4 up-close ways to understand customer needs

4 up-close ways to understand customer needs

What are customer needs? Customer needs are to businesses what sweet tooth is for grocery stores. Th...
How to master the 5 elements of good customer service

How to master the 5 elements of good customer serv...

What is good customer service? The answer to this profound question can be as varied as the number o...
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