Shrivarshini Somasekhar on August 25, 2020. 6 min read Definitive guide to winning customers with proacti... Proactive Chat vs. Reactive Chat. Did you know that on average only 2% of website visitors turn into...
Shrivarshini Somasekhar on July 1, 2020. 5 min read 6 fail-proof steps for a successful live chat impl... The need for successful live chat implementation Imagine you could generate leads, engage with custo...
Shrivarshini Somasekhar on May 20, 2020. 5 min read 4 surefire ways to increase customer satisfaction ... CX experts have time and again agreed that if your customers are not happy, you can’t sustain ...
