Shrivarshini Somasekhar on October 27, 2021. 5 min read How to reach your customers with proactive communi... As the saying goes, ‘The best defense is a good offense,’ and being proactive in your customer r...
Shrivarshini Somasekhar on October 26, 2021. 5 min read Personalized Service is What Your Customers Want What do you think your customers want? Is it high-quality products and services? Or maybe it’s...
Shrivarshini Somasekhar on September 27, 2021. 6 min read How to Expand and Diversify Your Digital Engagemen... A smart company goes to its customers rather than waiting for them to come to it. To do that, you ne...
Shrivarshini Somasekhar on September 27, 2021. 5 min read How to Perfect Your Customer Service Voice Finding the right tone of voice to use with your customers is a challenge faced by every business. G...
Shrivarshini Somasekhar on August 26, 2021. 5 min read Healthcare Chatbots In Expanding Automatic Care The future of healthcare looks promising as technology looks to enable a whole new era of automation...
Shrivarshini Somasekhar on August 26, 2021. 5 min read The Dangers of Underestimating The Value Of Existi... Too many businesses fall into the trap of thinking that it is only new customers that drive growth a...
Shrivarshini Somasekhar on August 26, 2021. 7 min read How To Turn An Irate Customer Into A Happy One Some customers just want to complain, even when things are going their way. Others are generally mil...
Shrivarshini Somasekhar on August 26, 2021. 5 min read How To Build Your Business With A Customer-Centric... Is customer satisfaction at the core of your company’s operations, or are you more focused on keep...
Shrivarshini Somasekhar on June 11, 2021. 7 min read Real-Time Messaging: The Complete Guide for Modern... What is Real-Time Messaging? Real-time messaging is the simultaneous exchange of text or media messa...
