Shrivarshini Somasekhar

Content Writer | Home Chef | Gryffindor

Shrivarshini Somasekhar

How to reach your customers with proactive communication

How to reach your customers with proactive communi...

As the saying goes, ‘The best defense is a good offense,’ and being proactive in your customer r...
Personalized Service is What Your Customers Want 

Personalized Service is What Your Customers Want 

What do you think your customers want? Is it high-quality products and services? Or maybe it’s...
How to Expand and Diversify Your Digital Engagement

How to Expand and Diversify Your Digital Engagemen...

A smart company goes to its customers rather than waiting for them to come to it. To do that, you ne...
How to Perfect Your Customer Service Voice

How to Perfect Your Customer Service Voice

Finding the right tone of voice to use with your customers is a challenge faced by every business. G...
Healthcare Chatbots In Expanding Automatic Care

Healthcare Chatbots In Expanding Automatic Care

The future of healthcare looks promising as technology looks to enable a whole new era of automation...
The Dangers of Underestimating The Value Of Existing Customers

The Dangers of Underestimating The Value Of Existi...

Too many businesses fall into the trap of thinking that it is only new customers that drive growth a...
How To Turn An Irate Customer Into A Happy One

How To Turn An Irate Customer Into A Happy One

Some customers just want to complain, even when things are going their way. Others are generally mil...
How To Build Your Business With A Customer-Centric Culture

How To Build Your Business With A Customer-Centric...

Is customer satisfaction at the core of your company’s operations, or are you more focused on keep...
Real-Time Messaging: The Complete Guide for Modern Businesses

Real-Time Messaging: The Complete Guide for Modern...

What is Real-Time Messaging? Real-time messaging is the simultaneous exchange of text or media messa...
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