Yaagneshwaran Ganesh

Yaagneshwaran is one of the top 100 Global Martech Influencers, a TEDx speaker, an author, and a passionate Freshchat evangelist.

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Key steps to build your sales funnel

Key steps to build your sales funnel

Since times immemorial, marketing and sales teams have strived to improve the flow of leads through ...
What I learned as a marketer from roleplaying as a customer support agent for 5 months

What I learned as a marketer from roleplaying as a...

I’ve been into marketing for about 10 years and have always been a martech and startup enthusiast....
How can chat tools empower ecommerce to handle Cyber Monday better?

How can chat tools empower ecommerce to handle Cyb...

The holiday sales season is fast approaching. With Black Friday and Cyber Monday deals around the co...
Dark data – the gap between you and customer experience

Dark data – the gap between you and customer exp...

Every organization wants to offer a great customer experience (CX) to their customers. And everyone ...