Delivering customer ‘wow’ is now just two ticks away
Allow customers to reach your business more easily via WhatsApp, a platform used by 1.5bn people. Use Freshchat to respond and manage those conversations at scale.
“The Freshchat - WhatsApp Integration allowed us to increase not just productivity but also revenue that we could have missed out on”
“The new Freshchat and Whatsapp integration enables our team to communicate with our customers on the most popular messaging platform in our market. The result is faster response and definitely happier customers!”
“The WhatsApp + Freshchat integration (has) made it possible for us to provide great quality and quick support to our customers, which is indispensable in our business.”
Freshchat helps you respond and manage conversations from WhatsApp - at scale. Integrate with your CRM, order inventory, payment systems for a seamless experience. Further, use intelligent assignment rules for routing and advanced analytics to measure performance.
Learn more about Freshchat's routing and assignment capablities.
Go beyond just WhatsApp. Use Freshchat’s powerful omnichannel inbox to respond and manage conversations coming from your website, mobile app, Facebook Messenger and Apple Business Chat.