A new way to partner with Freshworks
With a refresh of the Affiliate Program, Freshworks is offering commission tiers, guided enablement, and stronger insights to help affiliate partners grow and scale their partnership with Freshworks
Freshworks and its partners share at least one common goal: To help companies streamline workflows and remove complexity, so they can scale their businesses faster. A relaunch of Freshworks’ Affiliate Program aims to empower affiliates, creators, consultants, and partners to do just that. With clearer commission tiers, guided enablement, and stronger insights, affiliates are in the best position to influence how IT and customer experience teams discover and evaluate software. It’s a partnership with a global SaaS brand that turns that influence into reliable, recurring revenue.
A key change is the tiered commission structure, which gives both new and existing partners a transparent path to higher earnings, with rates of up to 30%. Partners move through the tiers based on clear performance criteria, such as qualified referrals, retained customers, and influenced revenue.
In addition to the tiered commission model, the program provides affiliate partners with clear program guidelines, product- and segment-specific messaging, ready-to-use marketing and sales assets, and sample campaigns and other promotional content for newsletters, review sites, and niche communities. The goal is to help you move from approval to live campaigns quickly and confidently.
Performance visibility is also a core part of the experience. Partners will receive regular, straightforward performance reports that highlight how referrals move through the funnel and which ones convert into paying, retained customers. This makes it easier to see what’s working, where to focus next, and how to grow earnings over time. Internally, these insights help Freshworks identify and scale high-fit partners and better understand how affiliate activity supports pipeline and bookings in priority segments.
For Freshworks, this marks a more intentional partnership in how the company goes to market. For partners, it means a refreshed program with clearer structure, stronger support, and a practical path to long-term growth with Freshworks.
Learn more about the Freshworks Affiliate Program.
