About www.freshworks.com
Founder-talk Abhishek-Pande

“I have always dreamed of becoming an entrepreneur.”

on May 9, 2022. 5 min read

From co-founding Flint as an IT orchestration and cloud management platform to optimizing his venture for automation, Abhishek has always led with the intention of understanding and solving customer problems—a mantra that he continues to embody in his current role at Freshworks.

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Decoding explainable AI using phrase extraction and multi-task learning
Srivatsa Narasimha on May 6, 2022. 8 min read

Decoding explainable AI using phrase extraction an...

Explainable AI helps in translating numerical predictions into human-readable and interpretable form...
Max banks on the spirit of mentorship at Freshworks to learn and grow
Sampriti S. Roy on May 4, 2022. 3 min read

Max banks on the spirit of mentorship at Freshwork...

"There's never a dull day at Freshworks," says Max Koplar. In this edition of 'A Freshworker's Life'...
How to create a self-sustaining engineering culture
vamsi krishna on May 2, 2022. 6 min read

How to create a self-sustaining engineering cultur...

Engineering culture is more than foosball tables, breakout rooms, or even expensive goodies. It’s ...
Dynamic JWT authentication and secrets rotation in Rails applications
Ritikesh G on April 22, 2022. 3 min read

Dynamic JWT authentication and secrets rotation in...

JWT allows organizations to scale their microservices’ authentication and authorization flows quic...
For Jeremy, working with autonomy is key to organizational delight
Sampriti S. Roy on April 18, 2022. 3 min read

For Jeremy, working with autonomy is key to organi...

Jeremy Hall has always been passionate about helping companies leverage technology to solve real pro...
How we modeled our ML systems to achieve higher performance
Saurav Chakravorty on April 14, 2022. 5 min read

How we modeled our ML systems to achieve higher pe...

Machine learning (ML) systems can rev up on automation and scale amid model building, continuous mod...
Stop the software bloat: slim down your SaaS
Prasad Ramakrishnan on April 11, 2022. 4 min read

Stop the software bloat: slim down your SaaS

Bloated software has left  IT departments wasting time configuring, unconfiguring and extending pie...
How Freshworks culture helped Megan build delightful connections at work
Sampriti S. Roy on April 8, 2022. 2 min read

How Freshworks culture helped Megan build delightf...

Recognized as a top performer in commercial sales, Megan shares how a “fun work culture” empower...
How to orchestrate database migrations by integrating Flyway with an online schema change tool
Aman Srivastava on April 7, 2022. 4 min read

How to orchestrate database migrations by integrat...

Database migrations play a significant part when it comes to product enhancements. Innovating consta...
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