Padmanabh Pande on October 22, 2020. 8 min read Cracking machine learning to ace sales forecasting Sales operations have a direct impact on inventory management, manufacturing, and several other aspe...
Srivatsa Narasimha on May 6, 2022. 8 min read Decoding explainable AI using phrase extraction an... Explainable AI helps in translating numerical predictions into human-readable and interpretable form...
Ishmeet Raina on August 13, 2021. 7 min read How multi-task learning helped us create better AI One of the key advantages of multi-task learning is that it allows ML models to learn ideas that are...
Kaavya Karthikeyan on September 15, 2020. 3 min read 10 tips to ace online learning We’re lucky to have the privilege of learning online. Here's how you can make the best of it!
Saurav Chakravorty on April 14, 2022. 5 min read How we modeled our ML systems to achieve higher pe... Machine learning (ML) systems can rev up on automation and scale amid model building, continuous mod...
Bharani Vaitheesvaran on January 25, 2021. 4 min read How bots bring home the bacon for customer support Modern-day tech like AI is the spearhead of differentiation for the food industry today. Bots do ref...
Bharathi Balasubramaniam on October 27, 2020. 9 min read Transforming the lives of sales agents 1 second at... Machine learning-driven contact-scoring doesn’t have to be a waiting game for sales agents. What c...
Dineshkumar Shanmugam on March 12, 2024. 12 min read Modernizing analytics data ingestion pipeline from... Analytics is a key part of all Freshworks products. It gathers events from these products and puts t...
Srivatsa Narasimha on October 25, 2023. 9 min read Attention is not always all you need! Large language models have been the talk of the town for quite some time now. Such models allow us t...