Webinar

Employee engagement is the key to customer happiness

Employee engagement is the key to customer happine...

Workplace technology is a key contributor to employee happiness and engagement, which, in turn, is a...
Why the human touch matters in the age of AI

Why the human touch matters in the age of AI

Artificial intelligence (AI) holds great promise for understanding and improving customer experience...
Seven ways to build customer loyalty

Seven ways to build customer loyalty

Imagine you are walking down a dim alleyway. You see graffiti on the walls and you hear someone whis...
The new rules of customer engagement

The new rules of customer engagement

Customers today have the option to choose from multiple brands. So, to provide the best possible exp...
Customer for life: The mantra and its importance

Customer for life: The mantra and its importance

A new world order Customers today have a wide range of resources to help them choose a brand to addr...
Roundup of Freshworks GDPR Webinar – ‘An Inside View to Freshdesk’

Roundup of Freshworks GDPR Webinar – ‘An I...

In response to the many questions regarding Freshdesk during our previous GDPR webinar, Freshworks r...
GDPR webinar round-up: Last-minute steps and tips

GDPR webinar round-up: Last-minute steps and tips

Whether you’re completely, somewhat, or not at all prepared for requirements outlined in the GDPR,...