What’s New

Freshworks-PagerDuty integration brings peace of mind to the IT industry

Freshworks-PagerDuty integration brings peace of m...

Freshservice’s  PagerDuty integration ensures that every customer support ticket is attended to a...
What pictionary, trivia, and some banter can do for squads working remotely 

What pictionary, trivia, and some banter can do fo...

Employees at Freshworks have begun to unwind over video conferences -- with doses of fun and chatter...
How Freddy Self-service is helping businesses sail through customer demand spikes during the pandemic

How Freddy Self-service is helping businesses sail...

Supr Daily and Vedantu are among the forward-thinking companies using the power of Freddy artificial...
Freshworks’ Covid-19 Business Continuity Plans — An update

Freshworks’ Covid-19 Business Continuity Plans ...

Freshworks' business continuity plans have ensured that all our functions are enabled to support our...
Deliver Seamless Customer Experience with Freshworks + Slack

Deliver Seamless Customer Experience with Freshwor...

The all new integration between Freshworks and Slack helps you deliver seamless customer service to ...
The Power of One: Freshworks Community

The Power of One: Freshworks Community

When we hosted our first user conference, Refresh, in 2018, about 400 customers turned up. Over two ...
A note from our CEO on COVID-19

A note from our CEO on COVID-19

As people and businesses cope with the situation, our first priority is the safety and well-being of...
In response to COVID-19 Pandemic

In response to COVID-19 Pandemic

Freshworks is committed to maintaining a healthy workplace for its employees and to supporting its c...
Will AI help companies deliver better CX in a multi-experience future?

Will AI help companies deliver better CX in a mult...

Customer experience (CX) may mean different things to different companies but it means only one thin...
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