David Thompson on December 27, 2018. 2 min read CMO’s Notebook – Freddy and Freshworks... As we wrap 2018 up at Freshworks, my attention was drawn to a New York Times magazine special on tec...
David Thompson on October 26, 2018. 2 min read The Death Of Deflection Fifteen days ago, we launched Freddy, ‘a (hu)man’s best friend’, a conversational AI ‘omnibo...
David Thompson on September 26, 2018. 3 min read CMO’s Notebook – The #Failsforce Campa... This week, Freshworks’ Failsforce blimp takes to the skies over Dreamforce to highlight how f...
David Thompson on September 21, 2018. 2 min read Forrester Report – 69% of SMBs ready to repl... Forrester confirmed our worst suspicions today about the dismal state of the SaaS CRM market for SMB...
David Thompson on September 12, 2018. 2 min read Hitting Refresh on the SaaS Industry Today, we launched a Freshworks brand campaign in the San Francisco Bay Area with billboards, train ...
