David Thompson

CMO of Freshworks

David Thompson

CMO’s Notebook – Freddy and Freshworks 360 will power Freshworks into 2019

CMO’s Notebook – Freddy and Freshworks...

As we wrap 2018 up at Freshworks, my attention was drawn to a New York Times magazine special on tec...
The Death Of Deflection

The Death Of Deflection

Fifteen days ago, we launched Freddy, ‘a (hu)man’s best friend’, a conversational AI ‘omnibo...
CMO’s Notebook – The #Failsforce Campaign

CMO’s Notebook – The #Failsforce Campa...

This week, Freshworks’ Failsforce blimp takes to the skies over Dreamforce to highlight how f...
Forrester Report – 69% of SMBs ready to replace their SaaS CRM

Forrester Report – 69% of SMBs ready to repl...

Forrester confirmed our worst suspicions today about the dismal state of the SaaS CRM market for SMB...
Hitting Refresh on the SaaS Industry

Hitting Refresh on the SaaS Industry

Today, we launched a Freshworks brand campaign in the San Francisco Bay Area with billboards, train ...