Sanjay Gupta on September 8, 2020. 4 min read Seasalt: Innovation and empathy win the day for th... Even as it continued its push for digital transformation and enabled WFH for employees, fashion reta...
Sanjay Gupta on July 29, 2020. 6 min read Let’s CHAT about what makes Freshworks who we ar... A helpdesk software born in the cloud nearly a decade back is now a multi-product customer engagemen...
Sanjay Gupta on July 20, 2020. 3 min read The essence of corporate culture and why it means ... There's a huge body of literature on why culture matters for organizations. Let's dig into some inte...
Sanjay Gupta on May 5, 2020. 5 min read Preparing to rebound for a post-pandemic world [The #Rebound series focuses on various aspects of business that need to be reimagined for a post-Co...
Sanjay Gupta on March 26, 2020. 6 min read How Arun Pattabhiraman is perfecting the art and s... With his newly hired army of growth marketers at Freshworks, Arun Pattabhiraman is a marketer with a...
Sanjay Gupta on March 6, 2020. 2 min read ‘Simple, democratically designed UX is the g... [Edit Notes: This blog is part of our series on Indian Democratic Design, a uniquely Indian approach...
Sanjay Gupta on January 6, 2020. 6 min read Will AI help companies deliver better CX in a mult... Customer experience (CX) may mean different things to different companies but it means only one thin...
Sanjay Gupta on January 2, 2020. 8 min read Meet Sree, the Freshworker you can count on for an... “It was crazy.” The tension as well as excitement in the room was palpable. “Should we go a...
Sanjay Gupta on October 1, 2019. 7 min read To be creative, you need to be curious first: Marc... When we at Freshworks reached out to Marcus Engman, the former head of design at iconic furniture ma...
