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News and insights about our company and product innovation
McLaren Formula 1 Team names Freshworks an Official Partner
Freshservice accelerates the team’s IT operation. At the Belgian Grand Prix, Freshworks takes a position on McLaren Formula 1 Team cars and team kits.
Mika Yamamoto
3 min read
Frasers Group scales global retail support at speed
The British retail powerhouse’s partnership with Freshworks has streamlined IT operations for over 60 brands
Vishnu Prasad
1 min read
How 5 top industries are redefining customer support
From retail to travel, AI is taking on many tasks, improving productivity and efficiency
Sumana Srikanthan
6 min read
Speeding up aircraft logistics with Freshworks
Satair, a subsidiary of Airbus, partners with Freshworks to cut handling times, boost transparency, and improve global parts support
Vishnu Prasad
1 min read
Enterprise software needs a reboot
Companies need tools that simplify work, not slow it down, says Freshworks CCMO Mika Yamamoto
Mika Yamamoto
1 min read
The blackout that proved the need for DORA
Underscoring the need for IT asset management and dependency mapping
Raj Jalan
3 min read
Driving Freshworks’ growth through AI and strategic focus
In conversation with BW Businessworld, CEO Dennis Woodside describes the company’s AI vision for the future
1 min read
The hidden cost of complexity
Freshworks’ Chief Technology Officer on how to uncomplicate—and untangle—enterprise tech systems and processes
Murali Swaminathan
1 min read