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McLaren Formula 1 Team names Freshworks an Official Partner

Freshservice accelerates the team’s IT operation. At the Belgian Grand Prix, Freshworks takes a position on McLaren Formula 1 Team cars and team kits.

Mika Yamamoto

3 min read

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Frasers Group scales global retail support at speed

The British retail powerhouse’s partnership with Freshworks has streamlined IT operations for over 60 brands

Vishnu Prasad

1 min read

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How 5 top industries are redefining customer support

From retail to travel, AI is taking on many tasks, improving productivity and efficiency

Sumana Srikanthan

6 min read

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Speeding up aircraft logistics with Freshworks

Satair, a subsidiary of Airbus, partners with Freshworks to cut handling times, boost transparency, and improve global parts support

Vishnu Prasad

1 min read

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Enterprise software needs a reboot

Companies need tools that simplify work, not slow it down, says Freshworks CCMO Mika Yamamoto

Mika Yamamoto

1 min read

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The blackout that proved the need for DORA

Underscoring the need for IT asset management and dependency mapping

Raj Jalan

3 min read

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Driving Freshworks’ growth through AI and strategic focus

In conversation with BW Businessworld, CEO Dennis Woodside describes the company’s AI vision for the future

1 min read

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The hidden cost of complexity

Freshworks’ Chief Technology Officer on how to uncomplicate—and untangle—enterprise tech systems and processes

Murali Swaminathan

1 min read