Dear small business owners, we’re with you on this

Written by on March 26, 2020

It feels like the world has turned upside down, and we’re still trying to figure out which way is up. We imagine a lot of you are trying to do the same.

Over the last few weeks, our leaders have been putting their heads together to try and come up with a way that our products can help ease the burden for small businesses that are the mainstay of the economy. Small businesses have been hit harder than most, and we want to do our part to help them succeed in the new economy.

If you’re a small business with less than 50 employees, we’re offering you free and unrestricted use of our customer engagement tools, Freshchat and Freshcaller, for the next six months. You can use these tools to manage surging customer queries via digital channels and switch to remote work with ease. Our goal is to help you keep the lights on through this time and ensure you make it out stronger on the other end.

Many of you might also be frustrated that in-person meetings are on hold. We have a solution for that. Freshchat, our modern chat, and messaging platform can leverage popular channels like Facebook Messenger and Whatsapp to make sure you are accessible to your customers. Freshchat even goes beyond support and helps you generate the sales leads you need to keep your business running.

If desk phones are keeping you from making the switch to remote work, you can set up and use our cloud telephony platform Freshcaller in minutes. We’ll also help migrate your operations quickly and efficiently to make the switch to remote easy.

If you’d like to know more and take us up on the offer, head over to this page.