Write for Us | Freshdesk Contact Center

Share your cloud telephony knowledge with the world.

The Freshdesk Contact Center blog speaks at length about:

Virtual call centers
Phone support
Cloud telephony
Everything related to phone systems.

We are always open to hosting fresh ideas and new perspectives on our blog. Our blog caters to an audience consisting of call center managers, customer success managers, small business owners, and similar personas.

If your article idea fits into any of the above, feel free to pitch it to us.

Contribute to Freshdesk Contact Center - Blog write for us

What topics get instantly approved?

Best practices to bear in mind while writing for Freshdesk Contact Center

We usually publish well-researched articles that dive deep into the topic and engages the reader from beginning to end. Although we don’t believe in a stipulated article length, we like to assume that anything above 1,500 words to be a well-researched article.
Links to the original source of data and not to a page where the data was republished/quoted. Give authenticity to your claims.
Examples or use cases are a great way to make your readers understand what you mean.
Try adding screenshots, imagery, charts, and other visuals to illustrate a point. Make sure you quote the source of the image if you aren’t using an original one.
Two outbound links that are complementary to the theme of the article or provide supplementary information will make your write-up reliable and not look spammy.
Make sure that your article is well-structured, proofread, and grammatically correct. We reserve the right to remove links and edit the content for readability before publication.
Please submit your completed article within two weeks of finalizing the topic.
Please give a cooling period of five months before you re-post the article on your blog or anywhere else.

Ready to submit?

If you have read all the stuff we said so far, it's time to put pen to paper and get those ideas flowing. And as the last note — submit your content as a link to your Google Doc. It's easier to collaborate that way. It makes life a lot easier for both of us.

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Write for the Freshdesk Contact Center blog

Share your cloud telephony knowledge with the world.

What topics get instantly approved?

Virtual Call Centers

Cloud Telephony

Customer Support

Outbound Sales

Thought Leadership

Also...

Best practices to bear in mind while writing for Freshdesk Contact Center

Ready to submit?

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