The Importance of Automating Workloads in the Cloud

The adoption of cloud computing has seen a constant rise. Research estimates that the cloud has the potential to add USD 1 trillion of Economic Value by 2030. With this increase in cloud adoption, the need to scale faster in a more complex cloud ecosystem seems like the fate of every organization.

For IT teams, the challenge is not any different!

In a world where our needs can be fulfilled virtually from the comfort of our couches, Gone are the days of long wait times and doing something manually.

On the one hand, end-users expect quick turnarounds, and on the other hand, IT teams struggle to keep up with it! How can we quickly scale our Cloud infrastructure without bottlenecks in a fast-growing organization? This is exactly where cloud automation comes in!

What is Cloud Automation anyway?

The process of automating workloads in the cloud refers to the use of technology to automate various processes and tasks related to an organization’s cloud infrastructure. This can include things like provisioning new resources, deploying applications, and managing configurations or security controls.

The goal of cloud automation is to make it easier and more efficient for organizations to manage their cloud infrastructure and to free up IT teams to focus on more important tasks. It allows organizations to automate many of the routine and time-consuming tasks associated with managing a cloud environment so that they can operate more efficiently and effectively.

Working with a cloud environment can present a number of challenges. Overcoming these challenges is crucial for organizations to effectively use the cloud and unlock its full potential for their business. Let’s dive into some of the common challenges:

Challenges Faced By Cloud Environments

  • Cloud sprawl – Complex to manage Cloud infrastructure with enterprise governance.
  • Cloud operations workload – Optimizing workload distribution and management as operations are scaled. 
  • Cloud Cost Budgeting- Lack of visibility of cloud spending and its alignment with the business. 
  • Governance & compliance – Establishing policies and processes that ensure effective use of an organization’s cloud resources.

With cloud automation, organizations can realize various benefits, such as

  • Delivering enterprise-grade cloud services on multiple clouds. 
  • More Informed decisions with centralized governance.
  • Improved scalability with controlled business processes by workflow-driven automation.
  • Automated cloud services adhere to organization policies.

As we reach higher and higher towards the cloud, we also continue to generate more and more business processes and workloads that need to be managed through automation. You can soar high through the clouds if you set the automation game plan the right way!

The Gameplan with Freshservice

There are a few key areas where automation can be used effectively in managing a cloud environment. Some of these use cases include:

  1. Power down to Power up

Cloud resources, like any other technology, need to be turned off when not in use to save on costs and improve efficiency. I bet you can resonate with this situation! Remember someone at home screaming out loud, “Why can’t you turn off the damn lights when you’re not using them? Who’s gonna pay the bills?” 

With Freshservice automation, you don’t have to worry about the efforts. With inbuilt tailormade workflows, get rid of these mundane tasks like powering on/off VMs by simply activating the workflows curated for you. Job made easy!

  1. Keeping an eye on the cloud

Visibility is a major part of both security and optimization. Insights give the power to take action. Those matters the most for our CloudOps; these could be decommissioning the orphan / not-used resources or scaling down the unutilized cloud muscle. 

You can’t monitor just a bit and hope the rest will work. And worse, what you don’t want is to have different dashboards and juggle between multiple cloud providers to analyze the cloud data. Your monitoring has to be across the whole platform. 

Automation is a core part of running monitoring operations, collecting and analyzing data, and providing that data to administrators in real time.

  1. Resizing the Cloud resources

Just like a pair of jeans that fits perfectly one day might be a bit too tight the next, your cloud resources need to be adjusted to fit your changing needs. Resizing your cloud resources allows you to adapt to changing workloads and optimize your cloud costs.

Plus, it’s easier than trying to squeeze into those too-tight jeans – just a few clicks, and you’re done. So don’t let your cloud resources hold you back – resize them to fit your needs.

  1. Effortless cloud provisioning/de-provisioning

Why waste time manually deploying and configuring your cloud resources when you could be doing something else (like sipping a margarita on the beach)?

Automating cloud provisioning allows you to quickly and easily deploy new resources, maintain consistency and reliability, and reduce errors and downtime. Plus, it frees up your time so you can focus on other tasks. So why not let automation take care of the tedious stuff and enjoy the benefits of a smoothly running cloud environment? Cheers to that!


5. Streamlining cloud requests

Last but not least, for a smoother cloud journey streamlining and tracking the cloud requests is important. Cloud service catalog provides a centralized location and also acts as a self-service portal for users to offer, manage and request services on the cloud. This can reduce manual intervention and help streamline the process to a great extent.

The immediate results of automating the above key areas are optimized cloud utilization, lower resource costs, automated service requests, and auto-provisioning of cloud resources.

At Freshservice, we yearn to drive smart cloud automation for all our users by delivering a simplified cloud management ecosystem. With a holistic platform, you receive various capabilities in the space of cloud management, service automation, and ITOM orchestration.

No more Cloudy vision! Click here to learn more about the cloud solution that we offer.

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