Aysha Shereen

Content, Coffee and Copy well describe my typical day. A foodie by day and reader by night.

Aysha Shereen

50 Ecommerce Tools to Boost Customer Engagement

50 Ecommerce Tools to Boost Customer Engagement

An e-commerce store that puts all its efforts into only building traffic is as fragile as a house of...
Bad Customer Service Can Kill Your Business. Here’s How To Save It

Bad Customer Service Can Kill Your Business. Here...

“ A happy customer might tell a friend, but an unhappy one will tell the world.”  As a business...
Customer Retention Measurement – Metrics to Calculate and Tips to Improve Retention

Customer Retention Measurement – Metrics to ...

“Retaining customers is cheaper than acquiring new ones”. Retaining your most loyal cust...
Benefits of Live Chat You Should Know in 2021

Benefits of Live Chat You Should Know in 2021

  The year 2020 has led to a whirlwind of digital transformation. What seemed like an overnight...
Why Chat Support Should Be Your Next Business Investment

Why Chat Support Should Be Your Next Business Inve...

“In a world of internet customer service, it’s important to remember your competitor is only one...
Why Should You Choose Digital Customer Service?

Why Should You Choose Digital Customer Service?

We know that people are more connected to each other than ever before. That’s pretty much the stor...
How to Motivate your Customer Service Team and Uplift Employee Morale 

How to Motivate your Customer Service Team and Upl...

Customer service reps are the frontline employees who represent your brand/company and interact dire...
What is Chat Marketing and the Tools to Help You Get Started With

What is Chat Marketing and the Tools to Help You G...

Customers are bombarded with numerous marketing and sales messages every single day. But not all mes...
Winning Customer Love with WhatsApp

Winning Customer Love with WhatsApp

With over 1.5 billion active users, WhatsApp is one of the most popular messenger apps across the wo...
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