Rajasegar Chandiran on December 9, 2020. 3 min read A cool CLI tool to break up your Ember monolith How we built a CLI tool to automate the process of migrating existing app modules--which tend to get...
Bharani Vaitheesvaran on November 12, 2020. 5 min read Conversational CX: The next big thing for the Next... The advent of the Covid-19 pandemic and its slow, phased ebb is taking the wraps off a new and stran...
Sheela Sakariya on July 31, 2020. 2 min read Freshworks-PagerDuty integration brings peace of m... Freshservice’s PagerDuty integration ensures that every customer support ticket is attended to a...
Sanjay Gupta on July 29, 2020. 6 min read Let’s CHAT about what makes Freshworks who we ar... A helpdesk software born in the cloud nearly a decade back is now a multi-product customer engagemen...
Bala Kumar on July 16, 2020. 8 min read Scaling the Freshdesk web app for high Availabilit... [Graduating from startup to scaleup means having to constantly evolve your applications to keep pace...
Bharani Vaitheesvaran on July 14, 2020. 7 min read What pictionary, trivia, and some banter can do fo... Employees at Freshworks have begun to unwind over video conferences -- with doses of fun and chatter...
Kavyapriya on June 11, 2020. 4 min read A Freshworks upskill program for developers ... A no-cost learning program that offered developers a brilliant opportunity to upskill, come together...
Rajasegar Chandiran on April 1, 2020. 7 min read Here’s how we compared Javascript frameworks... We compared the top Javascript frameworks based various attributes including performance and ease of...
Sanjay Gupta on January 6, 2020. 6 min read Will AI help companies deliver better CX in a mult... Customer experience (CX) may mean different things to different companies but it means only one thin...