Proactive Customer Success Software
Freshsuccess helps B2B companies prevent churn, increase expansion, and strengthen customer relationships.
Freshsuccess is built for B2B software and subscription services
“In the past, we used another Customer Success tool, but our team couldn't trust the data. Now, Freshsuccess gives us a real source of truth about our customers.”
AdStage needed a better way to focus their Customer Success efforts. Using Freshsuccess, the Customer Success team can quickly identify low-adopters, power users, and even potential customer advocates.
A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.
Wondering where to start? Our practical guide offers best practices and examples so you can focus on the right customers at the right time.
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