Customer Success Software


Gain more visibility into your customers

Quickly review account health, support tickets, billing history, communications, and user engagement.


Key features:
Customer Success Software - 360 Account View

Identify risks and opportunities

Proactively address customer churn, and identify new advocates or expansion opportunities.


Key features:
Customer Success Software - Churn Alert


Boost CSM productivity

Standardize workflows, automate tasks, and establish best-practices for your Customer Success team.


Key features:
Customer Success Productivity Software


Uncover valuable customer insights

See key metrics like churn, expansion, product adoption, and customer health.


Key features:
Customer Success Reporting Software

Powerful, easy to use Customer Success Software

Freshsuccess is built for B2B software and subscription services

Success Stories