Sunanda Jayanth on March 9, 2022. 3 min read Coming Soon: An Upgraded Touchpoints Experience! We did a lot of listening to our users and went back to the drawing board with a few good ideas — ...
Sunanda Jayanth on November 16, 2021. 5 min read How the “lifestyle engagement framework” h... Customer success is all about building a consultative partnership with your customers. Ensuring cust...
Sunanda Jayanth on June 16, 2021. 4 min read How to Segment for Customer Success Your segmentation strategy needs to be tailored to your unique customer base and resources so you ca...
