Deliver a stellar customer experience
Proactively manage customers through onboarding, product adoption, account expansion, and ultimately renewal.
Use structured workflows to manage customer lifecycle events like onboarding, business reviews, renewals, and more.
Define milestones to measure overall progress.
Create tasks for to-dos and next steps.
Automatically deploy workflows based on rules.
Organize your to-dos and next steps alongside all of your other customer-related information.
Assign owner, priority, and due dates to keep your work on track. Add comments and attachments so important information doesn't get buried in emails or spreadsheets.
Stop reinventing the wheel with every new customer.
Use templates for recurring processes to save time and keep everyone aligned throughout the customer journey.
Use automation and insights that augment your customer workflows.
Automatically trigger welcome messages, feedback requests, renewal reminders, and more.
See which customer workflows are on-time, ahead of schedule, or consistently running late.
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