Customer Success Resources

Browse our library of content and case studies.

Webinar

What's new in Freshsuccess — Feature round-up (July 2021)

Param Vora and Sunanda Jayanth

Product Manager, Freshsuccess and Product Marketer, Freshworks

Thursday, July 15, 2021

8 AM PST

WATCH RECORDING

Customer Success Software from Freshworks

Webinar:

What's new in Freshsuccess — Feature round-up (April 2021)

Param Vora and Nikhil Mirashi

Product Manager, Freshsuccess and Product Marketer, Freshworks

Watch recording

Webinars

Webinar

What's new in Freshsuccess - July 2021

Webinar

What's new in Freshsuccess - April 2021

Webinar

Proactive Customer Management using Freshsuccess

Case studies

Faster Onboarding

Total Synergy reduces customer onboarding time by 85%

Churn Reduction

7Geese turned customer data into proactive tasks to reduce churn

Actionable insights

Appcues uses account health to prioritize efforts of Customer Success team.

eBooks

Data-driven Customer Success Management - eBook

Data-driven CSM

Leverage your data to proactively address customer risks and opportunities.

Effective Onboarding

Create an effective onboarding process that maps out a clear path to value.

Customer Analytics

Learn how customer analytics helps CSMs improve their products and workflows.

Academy

Freshsuccess Fundamentals

Learn about Health Scores, Alerts, and Success Goals in our 40-minute Academy course

Customer Service Suite

Freshdesk

Freshchat

Freshservice

Freshsales

Freshmarketer

Solutions

Our platform

Integrations

What’s New

Customer Service Suite

Freshdesk

Freshchat

Freshservice

Freshsales

Freshmarketer

Our platform

Integrations

Customer Success Resources

Webinar

What's new in Freshsuccess — Feature round-up (July 2021)

Param Vora and Sunanda Jayanth

Webinars

Webinar

Webinar

Webinar

Case studies

Faster Onboarding

Churn Reduction

Actionable insights

eBooks

Data-driven CSM

Effective Onboarding

Customer Analytics

Academy

Freshsuccess Fundamentals