Varun Tyagi about 2 weeks ago. 7 min read How to improve the cost-efficiency of your busines... This blog post discusses various strategies and how to conduct a cost-benefit analysis to improve or...
Ganesh Narayan about 2 weeks ago. 6 min read 5 actionable tactics to achieve cost savings With this blog post, you will get to know 5 actionable tactics that will help your business achieve ...
Ganesh Narayan about 1 month ago. 8 min read How to improve operational efficiency This blog discusses the many organizational-level strategies that can be deployed to improve operati...
Ganesh Narayan about 2 months ago. 4 min read What is Workforce Management (WFM) in a call cente... Workforce management in a call center enables the call center manager to plan and organize the optim...
Aishwarya Hariharan about 2 months ago. 8 min read How to build your virtual team This article includes tips for people looking to hire a virtual team, build processes for their remo...
Ganesh Narayan about 4 months ago. 7 min read What is an outbound call center? Get to know what an outbound call center means, the various functions it handles and the quickest wa...
Varun Raghunathan about 4 months ago. 4 min read 5 business management tips to help run your small ... Managing a small business is not an easy job. Bigger businesses usually have the advantage of having...
Nikhil M about 4 months ago. 8 min read What is Freshcaller? Why use this modern cloud pho... This world is built on top of all the work put in by the ‘Doers’ – the small businesses, t...
Aishwarya Hariharan about 4 months ago. 4 min read The 3 cornerstones of achieving scalability in bus... From the technology you invest in to the people you hire, learn more about how you can achieve scala...
