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Haritha Sridhar about 7 months ago. 5 min read [Webinar recap] How Freshcaller’s Inbound Routin... Consistency has come to be the fodder that sustains a healthy customer satisfaction index over the y...
Subhikshaa Ganesh about 7 months ago. 8 min read What is call center shrinkage? At any point in time, do you know how many of your agents are available to take calls vs how many ar...
Amy King about 8 months ago. 4 min read Crafting a Crisis Communication Plan For Uncertain... 🍋Turning Lemons into Lemonade🍹 Building Trust with Your Customers and Employees Through an Eff...
![[Webinar recap] How Freshcaller’s Inbound Routing Engine Can Help Maximize Your Call Center’s Operational Efficiency](https://blog-assets.freshworks.com/freshcaller-cloud-pbx/wp-content/uploads/2020/07/20152302/For-blog-1.png)
