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Megha Rajeev about 5 months ago. 6 min read The 7 deadly customer service phrases (and what to... As customer service increasingly fields self-service options and call center software becomes more m...
James Rosberg about 6 months ago. 2 min read 10 Call Center Memes to Ring in the New Year Being a phone support agent is hard work. We hope that these call center memes assuage your stress, ...
Ganesh Narayan about 7 months ago. 4 min read The WORST phone support experiences It’s hard to consistently provide good customer service. On some days, the customer calling your h...
Haritha Sridhar about 10 months ago. 6 min read B2B Support: Beyond the veil “Hmm… so, what do you do?” Probably one of the most dreaded questions, especially at f...
Megha Rajeev about 10 months ago. 4 min read What is customer satisfaction? Quickly decoding one customer satisfaction definition at a time Have you found the meaning of life y...
Megha Rajeev about 12 months ago. 6 min read Dear Zendesk Talk, you’re being held back. Find out what freedom feels like with Freshcaller, the Zendesk Talk alternative for Support teams Wh...
