Customer service phrases

Megha Rajeev about 1 month ago

7 awful customer service phrases (and what you sho...

10 Call Center Memes- Freshcaller

James Rosberg about 2 months ago

10 Call Center Memes to Ring in the New Year

The WORST phone support experiences

Ganesh Narayan about 3 months ago

The WORST phone support experiences

B2B support

Haritha Sridhar about 6 months ago

B2B Support: Beyond the veil

What is customer satisfaction?

Megha Rajeev about 6 months ago

What is customer satisfaction?

Zendesk Talk alternative

Megha Rajeev about 8 months ago

Dear Zendesk Talk, you’re being held back.

proactive conversations

Haritha Sridhar about 1 year ago

Are you investing in proactive customer service?

IVR best practices to make IVR fun

Nikhil M about 2 years ago

Is your IVR system ruining your S.H.I.T score?