Megha Rajeev about 4 months ago. 4 min read What is SIP protocol? Someone once tried explaining SIP protocol to me. The explanation flew past my head, went over a wal...
Varun Raghunathan about 7 months ago. 6 min read What are virtual phone numbers? Virtual phone numbers (or virtual numbers) are telephone numbers that exist without an associated ph...
Ganesh Narayan about 9 months ago. 7 min read What is ACD (Automatic Call Distributor System)? In telephony, ACD stands for Automatic call distributor. It is a system that receives incoming calls...
Nikhil M about 10 months ago. 6 min read What is IVR? IVR or Interactive Voice Response is a system that reads out a menu or list of options during a phon...
