For your customers
For your employees
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
By Use Case
From managing virtual call centers to providing a seamless phone experience to callers — read about Freshdesk Contact Center customers who have been able to delight their customers with the right phone system.
Duocircle benefits from a phone system that integrates with their Helpdesk and CRM
How Anytime Mailbox Decluttered Customer Support with Freshdesk Contact Center
Fullkom reduces customer wait times by 30% with Freshdesk Contact Center
Jeanswest makes key business decisions with Freshdesk Contact Center's reporting metrics
Dutch label shop builds remote teams with Freshdesk Contact Center
KiwiQuads increases sales by 50% with Freshdesk Contact Center
Vetshop Australia decreases ticket resolution time by 20%
How BannerBuzz found a unified customer service platform
UnderwearMan improves customer experience by switching to Freshdesk Contact Center
Brumbrum unifies it's customer support channels with Freshdesk and Freshdesk Contact Center
Bunz mobile Physio achieves an uptick of 25% in efficiency.
How Blys reduced their first response time by 47%
How Doctible moved from deskphones to a mature phone system with Freshdesk Contact Center
MoreApp sees improvement in agent performance with Freshdesk Contact Center
Look After My Bills meet their SLAs with improved response time
How a call recording saved $9000 for Solar Support
How Pirate Studios improved their speed of answer by 96%
Scaling up sales and support for a small business
How Contour Networks improved performance by 10x
Coffee Mate finds phone as a convenient ordering channel with Freshdesk Contact Center
How Alfka used IVR to scale their phone operations
SImply Maid slashes missed calls by more than 35% with Freshdesk Contact Center
Really Social experiences flexibility with Freshdesk Contact Center
How Ziptransfers reduced their incoming call handling time by 32%
Penta provides seamless customer service using Freshdesk Contact Center
MYH uses Freshdesk Contact Center to tackle 300% surge in volume
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