Company news
News and insights about our company and product innovation
Easing the agent load with generative AI
Freshworks’ Sandie Overtveld on how gen AI can help businesses enhance customer experience
How gen AI is reshaping the future of service and support
Freshworks and guest Forrester explore how AI is changing the game in service management
A message from our founder: Our next chapter
Today, I am announcing a new chapter in our company's story and my career
Freshworks Professional Services now available on AWS Marketplace
Get expert help to support digital transformation with Freshworks through Amazon
How AI (and CRM) can solve major challenges in real estate
Smart companies are leveraging AI and prioritizing efficiency over growth, says Freshworks' Mukesh Mirchandani
How IT pros can spot AI imposters
CIO Prasad Ramakrishnan weighs in on ‘AI washing’ and choosing the correct AI solution
Freshworks awarded best-software honors
Software review site G2 recognizes IT and CS solutions in 2024 ‘best of’ awards
Unlock IT staff productivity with Freddy Copilot
Announcing availability of our generative-AI-powered toolkit
Unleash productivity: Freddy Copilot goes general availability!
How customer service teams are benefitting from a generative-AI-powered productivity boost
Freshworks and AWS: Champions of small and medium businesses
Continuing with our founding legacy, Freshworks achieves the AWS Small and Medium Business Competency
Siddhartha Agarwal: Next-gen challenges for gen AI
Freshworks product strategy chief offers insights to SaaS industry panel
AI + IT = better EX
Freshworks experts weigh in on advances AI can deliver for employee experience
Freshworks wins 2024 Best Places to Work awards
Built In honors two U.S. locations as premier workplaces
How to boost your income with the Freshworks Affiliate Program
Tips for success in promoting the Freshworks suite of products
How to deliver personalization, productivity, and timely decisions with Freddy AI
Freshworks SVP of product strategy and operations on new tools in the customer service toolkit