Courses

Come, be a part of a learning, growing and thriving customer experience community.

Freshdesk Admin Fundamentals

Learn how to set up and start using the basic functionalities of Freshdesk including setting up email, automations, adding your team, and more.

30 mins
Freshdesk Agent Fundamentals

Get your team to train themselves on using Freshdesk. In this course, agents will learn all functionalities required for an them to be successful.

30 mins
NEW
Freshservice Admin Fundamentals

Learn the best practices of configuring Freshservice as an admin, its workflow capabilities along with the asset management module.

20 mins
NEW
Freshsales Admin Fundamentals

Get trained on the basics of Freshsales CRM and admin activities like adding users, connecting email, defining sales territories, and more.

20 mins
NEW
Getting Started with Freshdesk Messaging for Freshdesk

Learn how to integrate and use Freshdesk Messaging as the chat channel in Freshdesk and to bring data from both tools together.

10 mins
NEW
Getting started with Freshcaller for Freshdesk

Learn how to integrate Freshcaller as the phone channel in Freshdesk and to bring data from both tools together.

10 mins
Freshservice Agent Fundamentals

Get your team to train themselves on using Freshservice. In this course, agents will learn all functionalities required for an them to be successful.

COMING SOON