OMNICHAT
Engage, sell, and support from anywhere
Introducing, the lead machine and customer advocate that's omnipresent.
If you already have an account, you can download the extension from here
Easily filter across new, assigned, and resolved conversations. Go one step further with shared views to engage in specific conversations — based on type, geography, people responding to it, and more.
Respond to conversations using words, emojis, or images. You can also attach FAQs or a canned response to your reply to fight the monotony and find a higher place on the productivity map.
Get all the intel you need from user profile and website navigation history to lead and ticket information from Freshsales and Freshdesk to respond confidently.
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